Product Liability Investigations
Providing product liability consulting services and litigation support, investigating all types of product failures including computers, motors, appliances and electronics.
Liability Experts + Litigation Support
Product failures can have a devastating effect on your organization directly and indirectly through lost product sales, litigation claims and decrease in brand reputation. Our worldwide team of engineers and scientists are product liability experts and offer consulting services as well as litigation support to help you investigate and recover from a product failure. We specialize in design analysis, testing, export support and product failure analysis for a wide variety of products, equipment and materials across a wide range of industries.
Product Failure Analysis
While electronic consumer products must go through rigorous safety testing, incidents sometimes happen through electrocution, component failure, battery fires (including lithium-ion) or power supply failures. We have extensive experience investigating all types of product failures including computers, recreational equipment, motors, toys, kitchen appliances and electronics. Our experts can provide periodic product sampling, Return Merchandise Authorization (RMA) evaluations, and Consumer Product Safety Commission (CPSC) support.
Regulatory Consulting
Taking a product to the consumer market requires deep industry knowledge of the regulatory landscape and a comprehensive understanding of the often conflicting international codes and standards. We help you navigate the process of product classification, program set-up and administration of support services to reflect the unique requirements of each local market. We also help you analyze Pull and Sample Failure letters or Stop-Shipments by government authorities in foreign countries and create a plan to respond quickly.